Paramedic Program Information

Paramedic Subscription FAQs

  1. What is the paramedic subscription service?
    The Paramedic subscription service is a voluntary program that reduces or eliminates charges for pre-hospital emergency care. Enrollment in the program will cover charges incurred by you, other residents of your home and your guests. Business subscribers, their employees and customers are covered while at the business location.
  2. Will I receive a bill if I am a subscriber?
    Yes. All Ambulance and Paramedic services will be billed to the patient. The only reason for the bill is so you can provide the City with your insurance information. At that point, the City will bill your insurance provider and once payment is received write off any uninsured costs. If you do not have medical insurance, contact our office to request the 50% reduction you are entitled to as a subscriber.
  3. Who is eligible to enroll?
    All Westminster residents or businesses (excluding medical facilities, convalescent hospitals, and board and care residences) may subscribe.
    All occupants of a residence are covered for any medical emergency occurring anywhere in the City. Apartments and mobile homes are considered individual residences and require an individual subscription.
    A subscription may be transferred to a new residence within the City. Notification is required.
  4. Are visitors and business patrons of subscribers covered?
    Yes.
  5. What is the cost of enrollment?
    $42.00 per residence, per year.
    Business subscriptions are $100.00 per 10 employees, per year.
  6. What if someone cannot afford the enrollment fee?
    Anyone experiencing a medical emergency should call 911. Under no circumstances will paramedic service be delayed or denied based on ability to pay. Financial hardship is evaluated on a case-by-case basis. We can make payment arrangements when necessary and the City has an exemption program for citizens who qualify.
  7. What does the subscription fee cover?
    Paramedic Subscription Program members shall receive the following benefits:
    1. Subscribers with insurance - Payment of the uninsured portion of:
      • Basic Life Support
      • Advanced Life Support
      • Emergency medical assist charges
      • Emergency ambulance transportation charge
    2. Subscribers without insurance - Reduction by 50%
      • Basic Life Support
      • Advanced Life Support
      • Emergency medical assist charges
      • Emergency ambulance transportation charges
  8. If a third party responder (non-city contracted ambulance) picks me up, will I receive the benefits?
    Unfortunately, if any ambulance company other than that contracted by the City picks you up because our Ambulances are out on other calls, the benefits will not apply. Your health is the City's main concern and we wouldn't want to wait until one of our Ambulances are available to send them to you. We want you to receive assistance as soon as possible. Therefore, we will call for any available ambulance in the area to assist you. That company will be responsible for billing you for their services and the City's program benefits will not apply. However, your insurance will still cover the trip so you will just have to submit your insurance information to the responding ambulance company.
  9. If I have Medicare or MediCal, should I still enroll?
    It is recommended. Although, if you have Medicare or MediCal you do not need the program because the service is covered, but visitors to your residence will also be covered under the program.
  10. If I do not join, will my insurance company cover the charges?
    Insurance coverage varies and you should check with your insurance company. However, the $42.00 annual fee is very inexpensive in contrast to most policies' high deductibles.
  11. If I call 911 as a good samaritan, am I responsible for the charges?
    No, the patient is responsible if they elect to accept medical service.
  12. Will the Fire Department respond to non-members?
    Yes, the Fire Department will respond to all emergencies.
  13. Do I need an ID card to show proof of enrollment?
    No, enrollment is verified through subscription records.
  14. When can I enroll?
    You may enroll at any time during the year.
  15. How do I enroll?

    Apartment and Mobile Home Residents
    - Fill out the application, mail a check for $42.00 to the City of Westminster and include the words “Paramedic Subscription” on the check. Please do not send cash. Your cancelled check will be your receipt and renewal information will be sent to you automatically, prior to your expiration date next year.

    Single Family Residents- Fill out the application, mail a check for $42.00 to the City of Westminster and include the words “Paramedic Subscription” on the check. Please do not send cash. Your cancelled check will be your receipt and renewal information will be sent to you automatically, prior to your expiration date next year. You may also choose to pay $7.00 on each bi-monthly water bill, which will equal $42.00 for the year. In this case, your subscription is automatic and will never expire unless you request cancellation.

    Businesses- Fill out the application, mail a check for $100.00 to the City of Westminster, and include “Paramedic Subscription” on check. Please do not send cash. Your cancelled check will be your receipt and renewal information will be sent to you automatically, prior to your expiration date next year.

The Fire Department servicing Westminster will respond to all emergencies, without any consideration to enrollment status. This subscription service is only an added benefit to the emergency services provided. The purpose of this program is to reduce the cost of emergency medical services for our residents.