FAQ’s

Frequently Asked Questions - Code Enforcement Division

Where can I report a Code Enforcement violation?

The City offers several avenues for reporting a violation: 

  1. Contact Code Enforcement directly at 714-548-3246 during normal business hours.
  2. Contact the 24-Hour Violation Reporting Hotline at 714-548-3246.  This is a voice mailbox which will accept messages 24 hours a day, and is maintained by the Code Enforcement Division. This line is for non-emergency calls only.

Submit a report using the MyWestminster mobile app. You can download the MyWestminster mobile app for free in the App Store for iPhone and in the Google Play Store for Android.

How do I dispute a Notice of Violation?

You should first contact the Code Enforcement Officer directly listed at bottom of the Notice. Once you have contacted the officer, if you still feel that the Notice was issued in error, you may contact the Code Enforcement Manager via telephone at 714-548-3478.

I want to report illegal dumping.

If there is an immediate danger, dial 911. Otherwise, please report it to the Code Enforcement Division at 714-548-3246 or via the MyWestminster mobile app. Dumping and/or abandonment of ANYTHING is a violation and subject to fines. You may contact the Midway City Sanitary District to schedule a FREE bulky item pick up to dispose of appliances and furniture at 714-893-3553. Your television, computers, and other household hazardous waste may also be disposed of free of charge. For more information contact the Hazardous Waste Hotline at 714-834-6752.

Code Enforcement PSA Video – Discarded Items

I want to report a polluter.

Code Enforcement can be contacted through City Hall at 714-548-3246.  If the pollution is occurring at the time of your call, or after business hours, the police department can be contacted for action at 714-898-3315.

May I put up a sign on a telephone pole?

No sign may be placed or maintained upon any portion of a public right-of-way, including street signs, street trees, or utility poles.

Code Enforcement PSA Video – Prohibited Signs

Who do I contact about garbage cans left on the sidewalk?

Please contact Midway City Sanitary District at (714) 893-3553. 
Code Enforcement PSA Video - Trash Bins

Who do I contact about trash bins being left in public view?

Please contact the Code Enforcement Division at (714) 548-3246 or submit a report using the My Westminster mobile app. You can download the MyWestminster mobile app for free in the App Store for iPhone and in the Google Play Store for Android.

Code Enforcement PSA Video - Trash Bins

Who do I talk to about an illegal addition or garage conversion on a home?

Please contact the Code Enforcement Division at (714) 548-3246 or submit a report using the My Westminster mobile app. You can download the MyWestminster mobile app for free in the App Store for iPhone and in the Google Play Store for Android.

Who should I contact about a broken/damaged/falling fence?

Please contact the Code Enforcement Division at (714) 548-3246 or submit a report using the My Westminster mobile app. You can download the MyWestminster mobile app for free in the App Store for iPhone and in the Google Play Store for Android.

Who do I call about an overgrown/bare lawn?

Please contact the Code Enforcement Division at (714) 548-3246 or submit a report using the My Westminster mobile app. You can download the MyWestminster mobile app for free in the App Store for iPhone and in the Google Play Store for Android.

Who do I call about an illegal business being ran from home (i.e. Air BnB, auto repair, etc.)?

Please contact the Code Enforcement Division at (714) 548-3246 or submit a report using the My Westminster mobile app. You can download the MyWestminster mobile app for free in the App Store for iPhone and in the Google Play Store for Android.

What should landlords/tenants know?

In 2012, the California Department of Consumer Affairs published California Tenants: A Guide to Residential Tenants’ and Landlords’ Rights and Responsibilities, it is a resource for both tenants and landlords.

In Westminster, landlords leasing more than 3 residential units (units do not have to be on the same property) must also obtain a business license. Contact the Business License Division at 714-548-3254

Can I pave my front lawn?

No. Current City codes require that at least 50% of your front yard be landscaped with foliage. You may not use your front lawn for off-street parking, or for permanent storage of vehicles. Using your front lawn as a parking lot is not only prohibited, it also contributes to a negative appearance in the community and decreases property values. Please do your part to follow City standards and maintain your front lawn.

What should owners of commercial properties know?

All property owners are required to maintain their property. This includes paint, landscaped areas, parking areas, commercial center signage, and other structural improvements. Also, keep in mind that commercial parking areas are to be utilized for the parking of light passenger vehicles, and no overnight parking or storage is permitted.       

All commercial property owners that lease to a tenant must obtain a business license. Contact a Business License Technician at 714-548-3258